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  • Home
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    • About
    • Meet Our Team
  • Our Services
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  • Testimonials
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Frequently Asked Questions

Please reach us at oasiscleaningokanagan@gmail.com if you cannot find an answer to your question.

We proudly serve Kelowna, BC, and the surrounding Okanagan region including municipalities from Penticton to Lake Country. If you're unsure whether we service your location, feel free to contact us!


We specialize in:

  • Pre-listing deep cleans
  • Move-out/move-in cleans
  • Regular maintenance residential cleaning
  • AirBnb & vacation rentals
  • Commercial spaces including offices, coffee shops, restaurants, etc. 
  • Customized cleaning solutions for residential and commercial clients


Yes, we bring all the necessary supplies and equipment to ensure a thorough and professional clean. If you have specific products you'd like us to use, let us know in advance.


We do carry both a natural & non-toxic product line as well as some chemical based products so please let us know in advance what your preference is. 


Yes, Oasis Cleaning Okanagan is fully insured, bonded and WCB covered for your peace of mind.


You can book our services by calling us at 250-986-1657, emailing us, or filling out the contact form on our website.


Not at all! You can provide us with access instructions, and we’ll take care of everything while you’re away. However, you're welcome to stay if you prefer.


Absolutely! We understand every home is different. Let us know your priorities, and we’ll tailor our cleaning to meet your needs.


We ask for at least 24 hours’ notice for cancellations or rescheduling. Cancellations within 24 hours may incur a fee.


We’ll do our best to accommodate same-day or emergency requests, depending on our availability.


Yes! Our post-renovation cleaning service is designed to handle dust, debris, and other remnants of construction work.


Yes, we offer reliable cleaning services for vacation rental properties to ensure they’re spotless and guest-ready.


Pricing depends on the size of your space, the type of service required, and the level of cleaning needed. Contact us for a free quote!


We accept cash, e-transfers, and most major credit cards.


We offer a reduced rate of service for recurring clients as well as a referral bonus when you refer us to your friends and family!


Your satisfaction is our top priority! We value feedback and will be sure to rectify any concerns.


Yes, all of our team members are thoroughly vetted, complete criminal record checks, and are trained to meet our high standards.


We use detailed checklists for each cleaning service and conduct regular quality checks to ensure consistency and satisfaction.  All of our team members undergo thorough training upon hiring and continue to participate in regular training to ensure standard operation procedures are being met.


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